Contacting ProTrainings

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Contact ProTrainings: Guide on How to Reach Us

Phone Support

Connect with our dedicated teams via different helplines:

  • ProTrainings Support Line: Our main contact for general support.
  • Equipment Sales: Dedicated line for equipment-related queries.
  • Instructor Training (ITG): Reach out for all instructor-related support.

We're here for you from 9:00 to 17:00 on weekdays. However, please note that we're closed on weekends, bank holidays, and over the Christmas period.

Email Assistance

For prompt assistance:

Individual team members can be contacted directly via email. For general enquiries, using our main email addresses ensures a quicker response.

Online Chat Support

We value real-time interactions. Our live chat feature, available on our websites, is manned by real individuals, not bots. Do bear with us if there's a short wait, as our team might be assisting multiple users simultaneously. Like our phone service, chat support is available from 9:00 to 17:00 on weekdays.

Video References

For intricate questions, particularly related to system usage, we might direct you to instructional videos. Watching these often provides clearer answers than verbal explanations.

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