Contact ProTrainings: Guide on How to Reach Us
Phone Support
Connect with our dedicated teams via different helplines:
- ProTrainings Support Line: Our main contact for general support.
- Equipment Sales: Dedicated line for equipment-related queries.
- Instructor Training (ITG): Reach out for all instructor-related support.
We're here for you from 9:00 to 17:00 on weekdays. However, please note that we're closed on weekends, bank holidays, and over the Christmas period.
Email Assistance
For prompt assistance:
- General Queries: support@protrainings.uk - It's best to direct your questions here to ensure timely responses.
- Supplies: supplies@protrainings.uk
- Compliance Issues: Reach out to compliance@protrainings.uk for concerns related to our courses, whether you're an instructor, student, or company.
Individual team members can be contacted directly via email. For general enquiries, using our main email addresses ensures a quicker response.
Online Chat Support
We value real-time interactions. Our live chat feature, available on our websites, is manned by real individuals, not bots. Do bear with us if there's a short wait, as our team might be assisting multiple users simultaneously. Like our phone service, chat support is available from 9:00 to 17:00 on weekdays.
Video References
For intricate questions, particularly related to system usage, we might direct you to instructional videos. Watching these often provides clearer answers than verbal explanations.
We're Here for You
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